IT Support London
Managed IT Support Services
Microsoft Partner Certification
Correct Group are a Microsoft Gold partner. Although there are maybe a couple of thousand Microsoft partners in the UK, those that are Gold certified are maybe under a couple of hundred. Those IT Support companies based in London that are managed partners (with enhanced Microsoft technical team access) are maybe under five.
We’ve asked our engineers to sit various Microsoft courses and submitted case studies on the many Microsoft projects we have undertaken to achieve this status.
That in itself assures our clients in two ways, firstly we have the experience and know how to undertake complex Microsoft projects and secondly, we’re backed by one of the largest technology vendors in the world. We have access to elevated support that regular users don’t have and training and courses that put us at the leading edge.
Ask us for more details or go to the Microsoft Partner website to read more.
Correct Group has achieved the internationally recognised standards ISO 27001 and ISO 9001 accreditation, delivered by The British Assessment Bureau, demonstrating our commitment to customer service and security in delivering IT Support Services to our clients.
ISO 9001
This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits.
“ISO 9001 is internationally recognised as a standard driving companies towards better procedures,. keeping clients service levels and the quality of our work consistently high. In striving to achieve this certification we’ve challenged ourselves and questioned our processes. The result is a more efficient business and happier clients. It also provides reassurance to new clients that we can deliver on our promises and put customer satisfaction at the top of our priorities”
Brandon Coppel, Managing Director AT CORRECT GROUP
ISO 27001
One of Correct Groups highest priorities is ensuring the confidentiality and integrity of all our customers’ data and this accreditation proves that we can securely manage their data and that we are following ISO 27001:2013 information security best practices.
“ISO 27001 is an independently assessed standard that certifies that we follow best practices when it comes to securing both our clients and our data. We extremely proud that we have achieved this standard. It lifts Correct Groups operating practices to new heights and demonstrates commitment to implementing the tightest security controls and the emphasis we place on the confidentiality and security of our clients’ electronic data.”
Darren Hughes, Head of Operations at Correct Group
Security breaches are becoming increasingly commonplace. In a survey by independent research company Liebermann, it was found that 39% of IT staff could get unauthorised access to their organisation’s most sensitive information. This startling statistic proves how easily confidential information can be distributed and highlights the importance of company’s adhering to ISO 27001:2013 guidelines.
What is ISO 27001:2013?
The independent assessment was conducted by the leading Certification Body, The British Assessment Bureau.
ISO 27001, developed as a best practice standard by experts and target users, enables organisations to formalise and verify that information security risks are properly identified and managed. It is designed to help establish and maintain an effective information management system, using a continual improvement approach; certified organisations are committed to continuous improvement and are assessed annually to ensure progress is being maintained. Recognised internationally, achieving this certification provides formal credibility that companies take the protection of their client’s information very seriously.
The 2013 version of ISO 27001 is the latest version of the internationally recognised information security standard.
What does ISO 27001:2013 mean for you?
Being ISO 27001:2013 certified gives a quality assurance that your sensitive information such as customer data (VAT number, emails, post addresses, technical/administrative and billing details, and contacts, DNS settings, domain names, backups etc.) are managed in a secure manner, and provides you with complete peace of mind when you are purchasing with us.
