Cloud Hosted Telephony
Our Hosted VoIP solution offers a feature set that you would expect from an enterprise-level system, and a web page where you can make changes yourself simply and quickly.
There are a range of benefits available with a VoIP telephony system:
If you’re managing a team, you are able to see how many calls they make and receive.
If you would like to do so, you can listen to calls in real time or recall a recording for playback.
If you have several offices, you can all remain on one system and choose to have inbound phone numbers in other cities or even other countries.
A hosted VoIP system doesn’t just save you money – it provides your business with advantages that used to cost thousands of pounds and take months to install.
Voice Over Internet (VOIP) is a mature technology that really works when your IT company knows how to prioritise and protect your voice traffic from other internet traffic. Keeping one company in charge of everything saves countless headaches and arguments and ensures that you are getting the most out of the VOIP opportunity.
The Advantages are Real
The advantages of Voice Over Internet (VOIP) over traditional telephony like ISDN lines, are now proven and very real. We have lost count of the number of times a client has told us that they’re moving offices and cannot get the phones in on time, shown us a phone bill that makes VOIP look heroic, or struggled because they don’t have enough phone lines and their customers are getting engaged tones!
Our Platform solves all of the problems encountered with traditional telephony, plus adds so much more. It has a long list of features that you can choose to use or not, and in just one day, it can be ordered, set up and configured. Why wouldn’t you pick up the phone and ask for it today? (Unless your phones aren’t working of course!)
While hosted telephony can be just as simple as making a call from any old fashioned phone, it also has many advanced features that could really help your business.
- Call recording
- Choosing an incoming telephone number from many different geographic locations including international
- Choosing your caller ID
- Diverting calls
- Putting calls on hold
- Uploading and changing your own hold music
- Transferring calls
- Setting up a conference call “room”
- Low cost calls
- 3-way calling
- Voicemail (delivered to email!)
- Fax (delivered to email)
- Inbound voice menus (IVR- a Virtual Switchboard)
- Inbound call routing
- Direct dial in numbers
- Group voicemail
- Call queuing
- Online operator panel to view calls in real time
- Online address book
- Call reporting and history available immediately
- Call pickup
- … and many more