Bank of Hours IT Support
Transparent IT support, that commits to response times and price discounts!
A bank of hours support package allows you greater flexibility with how you use your IT support hours. You can choose whether they’ll be dedicated to fixing IT problems, or for ongoing projects – it’s entirely up to you. And if you decide to engage us for a long-term project, but an IT issue crops up needing immediate resolution, we’ll be right there for you and working on it straight away.
- Work carried out by Correct Group fully trained engineers
- Completely flexible
- Reduced paperwork
- ITIL-based – ISO27001/ISO9001 contact centre
Know your budget
A bank of hours system is a popular option for schools and other educational organisations, or any other business that has tight budget constraints. Because we make a bank of hours agreement in advance, you can keep control of your IT support costs, with no chance of them running away from you. And as your hours are booked in ahead of time, we are able to offer them to you at highly competitive rates. If you find that you need to increase your number of pre-purchased hours, let us know before the end of the month and we can top you up, no problem.
We understand that when it comes to IT support, one size does not fit all. We are always happy to tailor a package that meets the specific needs of your business – we don’t want you short-changed on your service requirements, nor paying for services that you don’t need. Rest assured that you will receive the same high level of service no matter what IT package you decide to go with.
Partner with Correct Group and you’ll benefit from an IT support team who always responds quickly and delivers peace of mind in the knowledge that the technology supporting your business will always run smoothly. So don’t hesitate to get in touch now!