Providing IT Support Services for over 16 YEARS

what our customers say

Server Monitoring & Workstation Maintenance

What does Proactive Monitoring provide?

We do dozens of checks on your networks to detect potential problems, usually before you are even aware of them, and we fix them before you experience the pain of downtime. Proactive monitoring saves you the expense, be it physical, digital or repairing damage to your business brought on by IT issues that have managed to develop. Correct Group keeps tabs on any third-party applications you might be running. If a vendor pushes out a critical patch or update, we are ready to apply it.

Our service contains:

  • We keep your data safe by automatically checking your backup every day. It’s vital to ensure that the backup has run, and the data is secure.
  • Make sure that all critical and important patches are applied
  • Keeps you in contact with your customers and suppliers by ensuring every morning your email system is running smoothly.
  • Keep regular tabs on network connections
  • Monitor for data and security breaches
  • Keep an eye on anti-virus to ensure nothing untoward affects your systems

 

Hardware Monitoring

As well as keeping an eye on the software, we look after the physical health of your network to ensure that there are no problems with things like your hard disks, server fans, power supplier and Uninterruptible Power Supplies (UPS). If you are using a RAID server, your data will be installed across multiple disks for increasing resilience. If a disk fails, or is at risk of doing so, we will be alerted and can replace it without any downtime on your network.

Correct Group Server Monitoring

What happens if there is a problem?

Our remote monitoring tools are fully integrated with our ticketing systemnotifying us immediately of any issue. This means that we are able to respond very quickly to IT issues when they register, usually remotely, and fix the problem before you are even aware of it! If it’s necessary, we will send a qualified IT engineer to your premises to fix the issue on-site.

Every business relies on technology in some way to keep it running smoothly. Disruptive IT issues such as network outages, security vulnerabilities, or any of the myriad of problems that affect computer systems, are problems that companies just can’t afford. What we do to protect your business is to avoid issues before they have a chance to impact you. Rather than waiting for problems to occur and responding after the fact, Correct Group uses state-of-the-art automated technology to proactively monitor your systems so that we’re aware of any threats as soon as they arise and are able to avert or solve them before they interrupt your business. You can rest easy and leave your IT systems in our hands.

Get in contact for a free assessment and discuss the IT Support requirements that your business needs to keep your systems running smoothly and securely. We’ll be watching your systems so that you don’t have to worry about them and can concentrate on doing what you do best – running your business.

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