Remote desktop support means that our engineers can use remote control technology to see the same screen that you see. We can fix problems quicker and more conveniently than ever before.

In our experience, approximately 85% of our clients’ calls can be dealt with almost immediately, over the phone and by using remote desktop support. Remote Desktop Support shows how technology can be used to drive down the cost and inconvenience of IT support.

Because all you need is an internet connection for our team to immediately connect and start looking at the problem, you no longer need to be in London for us to support you. For those rare issues that need onsite attention, we use one of our nationwide engineers for a rapid response.

Ideal for companies with branch offices throughout the UK!

Proactive Onsite Support

Despite the huge benefits of remote desktop support, sometimes you want to see someone in person who’ll look at your systems and actively advise you on where things can be improved.

A proactive onsite support visit will go through a thorough system checklist helping us to make sure your systems issues are identified before they become problems. Every visit is followed by a status report giving you a record of work carried out and areas that could be improved. That means you keep your office running smoothly and efficiently.

Call us now to schedule regular onsite visits to your office.